Premium Market Analysis, Trader Education, Software, and Trading Strategies. Thirty Years Of Skin In The Game

DLPAL Software Contact and Support

Important: If you use anti-spam measures make sure you can receive e-mail messages from Gmail and Googlemail users make sure that you can receive email messages from us. Note that some web email services may confuse our email response for spam and may direct it to a spam folder. If you do not receive an email response from us within 48 hours it may be a good idea to check your spam folder.

Note: We will not reply to emails with requests for: advice regarding broker services or trading system development in general, indicators or trading systems, an exchange of links, or comments about articles, books or software published by third parties

Contact email: pal – at – Replace ” – at – ” with “@”. Do not leave any blank spaces.

DLPAL DQ and DLPAL LS manuals.

Support Videos: New! DLPAL support videos.

Data for DLPAL: Click here for compatible data sources.

For DLPAL articles with examples click here.

Technical Support

For technical support look for answers to your questions in the FAQ section and in the program manual. The manual includes detailed instructions on how to set up workspaces for all function of the program, analyze results, convert files and create data partitions, among many other details.

If you cannot find answers to your questions you can contact us by email. We provide support during regular business hours and most questions are answered during same day they are received. Note that we cannot provide extensive support for free fully functional trials due to practical constraints. 

Tips for a quick start can be found in the introduction section of the manual. Articles with examples can be found in the blog.

Office hours:   9:30 am to 4:00 PM (EST), Monday through  Friday.

Technical support is only available via email.